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At Levin Tire & Service Center, we take pride in offering the best customer experience to Winfield, IN, Highland, IN and Crown Point, IN . We strive to provide our customers with the best experience possible each visit.
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Selected Category: Lube, Oil & Filter Change
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I've been a customer for more than 20 years, I always went to the Hobart location. Since hobart location closed I thought I would try the valpo location. I needed an oil change and air filter change. They also checked the cabin filter and found it needed changed also. Unfortunately they didn't have the cabin filter in stock. As I was waiting, I was paying attention to how they interact with other customers, they were very helpful and friendly with other customers. All in all they did an excellent job, they do great work. I will be back for future services. Great job, thanks guys!!!!
Worst place ever. Doesn’t even say hello when walking in. Apparently I was given the wrong oil at another location. I said “Can’t you just still use it then?” He went and checked my car to see what oil for sure. Comes back and is on phone. Then proceeeds to say it only takes full synthetic. I didn’t say anything he kept going on . I didn’t get the chance to say ok then do it. He says we can either do it or drops my key I front of me. So of course I had no option but to leave with that customer service. Let’s not forget him standing there coughing like he has a lung disease and not covering his mouth.
Business reply to this review:
Hello Suzann, the service advisor was up front and honest with you about what kind of oil the vehicle takes. The employee from Hobart no longer works for this company that you were previously dealing with and we are not sure why semi-synthetic oil was used instead of full synthetic. If you go to any other oil shops they will let you know that the service is correct that your vehicle requires 0W20 full synthetic, especially if you are 6,000 to 8,000 miles between oil changes. Lastly, the service advisor does in fact have lung disease and is being treated for his health issues so we are sorry that you needed to attack him personally like that. We would appreciate if you did not return to our business in the future.
Winfield, IN
Crown Point, IN
Valparaiso, IN
Highland, IN
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